Last updated: August 8, 2026
Chrome Web Store Limited Use Statement: The use of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements. Specifically: (1) ReplyMind only uses data to provide, maintain, secure, measure, and improve its disclosed user-facing reply features; (2) ReplyMind does not transfer data except as necessary to provide those features (OpenAI for reply generation), as required by law, for security purposes, or as otherwise permitted by the policy; (3) ReplyMind does not use data for advertising or marketing; and (4) no human reads user data except with explicit consent for specific data, for security investigation, to comply with law, or when data is aggregated and anonymized for internal operations.
ReplyMind collects minimal data strictly necessary to provide its service:
chrome.storage.local. When you request a Gmail reply for that contact, the relevant note is transmitted securely with that single generation request so the reply can use the context. Contact notes are not stored, logged, or cached on our servers.chrome.storage.local only; never sent to our servers.chrome.storage.sync to keep you logged in across sessions.How we use your data: Email and LinkedIn message text is used solely to generate reply suggestions. When you click "Generate Reply", the active message, your selected intent, your derived writing-style instructions, and—on Gmail when available—the relevant locally saved contact note are transmitted securely via HTTPS to our backend server (hosted on Railway), which then forwards them to an AI language model API to produce a reply suggestion. This request data is used for that single purpose only and is never stored, logged, or used for advertising or marketing.
Reply choices and feedback are used to improve your experience over time. After 15 reply choices, ReplyMind can auto-detect your preferred communication tone based on your intent patterns. Feedback helps us understand which reply styles work best. Only intent labels, ratings, and timestamps are stored — never message content.
Your industry is used to provide more relevant reply suggestions tailored to your professional context.
Usage statistics (reply count, streak, last active date) are used to enforce plan-based limits and provide you with productivity insights within the extension.
Contact notes and follow-up reminders remain stored on your local device. A relevant contact note leaves the device only when you deliberately generate a Gmail reply for that contact, and is discarded after that request. Reminder details remain local and are used only to schedule the browser notification you requested.
Your session token authenticates your account and enforces plan limits. If you affirmatively opt in inside ReplyMind, it also associates privacy-safe product events with your account. These optional events may include onboarding completion, reply generation or insertion, a memory limit being shown, checkout clicks, and reliability errors. They never contain message text, generated replies, recipient addresses, contact names, contact notes, or browsing history. You can change this choice at any time from Analytics settings in the extension popup.
Background activity: ReplyMind's background service worker schedules follow-up reminder alarms you have set and displays browser notifications when those reminders are due. It does not scan message content, your inbox, or browsing activity. Privacy-safe product events are sent only after you opt in and only when the disclosed actions occur.
No human access: No ReplyMind employee, contractor, or affiliate reads your email content, LinkedIn messages, or generated replies. User data is processed exclusively by automated systems. The only exceptions are: (1) if you explicitly contact support and share message content for troubleshooting, (2) if required by applicable law, or (3) for investigating security abuse, in which case only aggregated and anonymized data is used.
Stored on our server (PostgreSQL database): your account credentials (email, hashed password), tone profile, industry, plan and activation status, reply choice history (intent labels and timestamps only), feedback ratings, usage statistics, and privacy-safe product events such as onboarding completion, reply insertion, memory-limit views, and checkout clicks. Product events contain no email or LinkedIn message content, generated replies, recipient addresses, contact names, or contact notes.
Stored in Chrome extension storage: your derived voice profile and voice traits, contact notes, follow-up reminders, activation progress, dismissed tips, session tokens, your analytics consent choice, and—only after opt-in—a short pending queue of the privacy-safe product events described above are stored using Chrome's built-in storage APIs (chrome.storage.local and chrome.storage.sync). The email samples used to derive your voice profile are analysed on-device and are not saved. Contact notes remain local at rest; a relevant note is temporarily included only in a Gmail reply-generation request for that contact. Reminder details are not sent to ReplyMind. Queued product events contain no message or contact content.
Never stored anywhere: email message text, LinkedIn message text, and generated reply text are never stored, logged, or cached on our servers or in local storage. They exist only in memory during the generation request and are discarded immediately after.
All data transmission between the extension and our backend server, and between our backend and OpenAI, is encrypted via HTTPS.
We share the active email or LinkedIn message, derived writing-style instructions, and—when applicable—the relevant contact-note context with the following third party solely to generate the reply you requested. Payment information is handled separately by our payment provider:
We do not sell your data or use third-party advertising or analytics providers. Optional product analytics are first-party, limited to the non-content events described above, and used to understand reliability, activation, and paid conversion.
You can remove all locally stored data (contact notes, reminders, dismissed tips) at any time by uninstalling the ReplyMind extension from Chrome. Uninstalling clears all local storage associated with the extension.
To delete your account and all associated server-side data — including your email address, hashed password, tone profile, industry, reply choice history, feedback, usage statistics, and any privacy-safe product events associated with your account — email us at hello@replymind.xyz. We will permanently remove all your data within 7 days and confirm by email.
ReplyMind is not directed at children under 13 and we do not knowingly collect data from children.
We may update this policy from time to time. We will notify users of material changes via the Chrome Web Store listing or by email. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of ReplyMind after changes constitutes acceptance of the updated policy.
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Privacy questions: hello@replymind.xyz