Last updated: March 2026
Chrome Web Store Limited Use Statement: ReplyMind's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. Specifically: (1) ReplyMind only uses data to provide and improve the user-facing reply generation feature; (2) ReplyMind does not transfer data to third parties except as necessary to provide the service (OpenAI for reply generation), as required by law, or in aggregated and anonymized form for security purposes; (3) ReplyMind does not use data for advertising or marketing purposes; (4) no human reads user data except with explicit user consent (support requests), for security investigation (anonymized only), or to comply with applicable law.
ReplyMind collects minimal data strictly necessary to provide its service:
chrome.storage.local only; never sent to our servers.chrome.storage.local only; never sent to our servers.chrome.storage.sync to keep you logged in across sessions.Email and LinkedIn message text is used solely to generate reply suggestions. When you click "Generate Reply", the message text and your selected intent are transmitted securely via HTTPS to our backend server (hosted on Railway), which then forwards them to an AI language model API to produce a reply suggestion. The message text is used for this single purpose only and is never stored, logged, or used for any other purpose.
Reply choices and feedback are used to improve your experience over time. After 15 reply choices, ReplyMind can auto-detect your preferred communication tone based on your intent patterns. Feedback helps us understand which reply styles work best. Only intent labels, ratings, and timestamps are stored — never message content.
Your industry is used to provide more relevant reply suggestions tailored to your professional context.
Usage statistics (reply count, streak, last active date) are used to enforce plan-based limits and provide you with productivity insights within the extension.
Contact notes and follow-up reminders are stored exclusively on your local device. They are used to personalize generated replies (e.g. adapting the tone for a specific contact) and to trigger browser notifications reminding you to follow up. This data never leaves your device.
Your session token is used solely to authenticate your account and enforce plan-based limits (Free, Basic, Pro, and Premium tiers). We do not use it for tracking or analytics.
ReplyMind's background service worker runs to support two features: (1) scheduling follow-up reminder alarms you have set, and (2) displaying browser notifications when those reminders are due. No message content is read or transmitted in the background. The service worker does not run any tracking or analytics processes.
We share email and LinkedIn message text with the following party solely for the purpose of generating reply suggestions:
We do not sell, transfer, or share your data with any other third parties, including advertising platforms, data brokers, or analytics providers.
No ReplyMind employee, contractor, or affiliate reads your email content, LinkedIn messages, or generated replies. User data is processed exclusively by automated systems. The only exceptions are: (1) if you explicitly contact support and share message content for troubleshooting, (2) if required by applicable law, or (3) for investigating security abuse, in which case only aggregated and anonymized data is used.
Stored on our server (PostgreSQL database): your account credentials (email, hashed password), tone profile, industry, plan and activation status, reply choice history (intent labels and timestamps only), feedback ratings, usage statistics (reply count, streak days, last active date), and monthly usage counts.
Stored locally in your browser: contact notes, follow-up reminders, dismissed tips, and session tokens are stored using Chrome's built-in storage APIs (chrome.storage.local and chrome.storage.sync). This data is never uploaded to our servers.
Never stored anywhere: email message text, LinkedIn message text, and generated reply text are never stored, logged, or cached on our servers or in local storage. They exist only in memory during the generation request and are discarded immediately after.
All data transmission between the extension and our backend server, and between our backend and OpenAI, is encrypted via HTTPS.
You can remove all locally stored data (contact notes, reminders, dismissed tips) at any time by uninstalling the ReplyMind extension from Chrome. Uninstalling clears all local storage associated with the extension.
To delete your account and all associated server-side data — including your email address, hashed password, tone profile, industry, reply choice history, feedback, and usage statistics — email us at support@tigerbrandsglobal.com. We will permanently remove all your data within 7 days and confirm by email.
ReplyMind is not directed at children under 13 and we do not knowingly collect data from children.
We may update this policy from time to time. We will notify users of material changes via the Chrome Web Store listing or by email. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of ReplyMind after changes constitutes acceptance of the updated policy.
Privacy questions: support@tigerbrandsglobal.com